Context Research Essay on Charge of the Light Brigade

Context Research on Charge of the Light Brigade - Essay Example The poem is based on the Crimean war in which the Russians, British, Russian French and Ottoman Empire participated (Donner 5). The war took 3 years and the combatants were fighting for Ottoman territory that was in a decline at the time. The events are actually based on a true story of the light brigade, which was supposed to pursue and capture a Russian artillery train, but instead ended up being sent to the â€Å"Valley of Death† (Tennyson 7, 16); so named because it was an ideal kill zone as they were heading directly towards a heavily fortified Russian defense. The soldiers understood that there had been a mistake and the Commander had blundered but like true British soldiers, they stuck to their orders and never questioned them marching gallantly to their death. In the contemporary setting, the poem is so popular because it reflects the expression of courage under fire and impossible circumstances and the ability of the British army to prevail bravery even in the face of death (Rumens). Many of the soldiers were cut down and historically it is approximated that over 247 out of the 600 soldiers were killed. This is not very much unlike the situation that was replicated in the recent Afghan and Iraq invasions in which hundreds of soldiers died in wars that coud as well have been needless but they were just following orders. The peom is thereore likely to appeal to the modern audience especially in lieu of the fact that the cause of the deaths could be attributed to a miscommunication between the solders and the officers. The phrase â€Å"valley of death† appears to be an allusion from the bible in psalms when David says he will not fear to walk in the shadow of death, the soldiers appear not to fear the danger of death because they hav e faith in God. In contrast with psalms, the subjects in the poem had unwavering faith in their leader but

Is The State Still The Most Important Actor Politics Essay

Is The State Still The Most Important Actor Politics Essay In the traditional perception, the state plays the leading role in international relations. However, after the World War , with the rise of communications technology, the deepening of international division of labor and the expansion of global trade, a good deal of international organizations was established. The international environment was changed due to globalization. It becomes easier for states to communicate with each other, which influence international political, economic, military and culture to a great degree. The increasing number of these organizations is parallel to the increasing levels of political, economic, military and cultural transactions between individuals, societies and states. These kinds of non-state actors challenge the state- centric perception. Therefore, in this essay, three sections will be used to discuss whether the state is still the most important actor in international relations. Firstly, it will cite two theories about the role of the state plays in contemporary international relations. Following this, it will give an account of whether the position of the state in international relations will be replaced because of globalization. Finally, it will illustrate the role of the state plays in international economy, politics and climate. There are two prevailing theories about the role of the state in international relations. Neorealism emphasizes the state plays the most important role in international arena. On one hand, the state possesses sovereign power to insure domestic security. On the other hand, neorealism also stresses the state influence economy in international relations. Neoliberalism not only indicates that the state is the main behavior body in international system, but also affirms the role of non-states, such as international organization, transnational organizations and other kinds of social organizations. As a by-product of intensified globalization process, these kinds of organizations have become more significant determinants of foreign policies of the state (Ataman, M., 2000). Globalization influences the position of the state in international relations By looking at globalization, the proliferation of non-state actors is gaining international influence and position. Non-state actors can be divided into international intergovernmental organizations (IGOs) and transnational or international non-governmental organizations (NGOs) (Ataman, M., 2003). International intergovernmental organizations are created by states. They have official document of government agencies. On the contrary, transnational or international non-governmental organizations are established not by the state, but by some group of businessmen, individuals and other societal units. They have no legal connection with the state, so they are genuinely transnational (Oyugi Walter O., 2004). But the state can restrain the activities of these kinds of organizations. There are a number of powerful organizations such as the European Union, the North Atlantic Treaty Organization (NATO) and the United Nations. Though these organizations own strong power in the international relations, they are entire operate by states. Along with the intensification of globalization ¼Ã…’the growth of so many kinds of non-state actors is bound to influence the status of the state in international relations. But they can not substitute for the state. The state is still the most important actor in international relations. The role of the state in the international economy, politics and climate Globalization can be found everywhere, such as economy, politics and climate (Clapham and Christopher, 2002). Whether the role of the state in international relations can be replaced due to globalization, it will be discussed as follows: Globalization has brought about the biggest influence to the economy. Globalization can run businesses, business also can run globalization. That is to say, if a boss of any company wants to make a profile, he has to deal with the government of the state. The state can suspended any operating company. Under this circumstance, the state proves to be the most important actor in international relations on account of it has a right to determine whether a new company can turn into the country business. International politics is very important to coordinate international relationships, safeguard the world peace and make successful businesses. The state is responsible for international politics. The peace of the world is an eternal theme in the international politics. How do the state and the world peace affect each other? The world peace is not able to be achieved only by one state. This utopian goal is only brought out by the endeavor of the whole world. Even though most of international organizations are making great efforts to prevent chaos caused by war, the state is also play the major role in international relations. The United Nations calls on every country should work together to fight against warfare. The relationships between peace and development are interdependency, interrelationship and inter-advance. It requires the state to play the leading role to coordinate the world circumstance, protect the world peace and then promote common development of the whole world. Global warming is gradually become a significant topic in the world due to climate globalization, it persecutes nearly everybody. Because Global Warming could lead to glaciers melt, and sea level rise. Therefore, people are starting to take actions to deal with this problem. For example, in order to protect the environment, an international agreement the Kyoto Protocol is formulated. The purposes of the Kyoto Protocol are to cut down pollution and prevent greenhouse effect. However, the Kyoto Protocol is not formulated by individual or international organization, but drafted by states. It further proves the state play the most important role in international relations. Conclusion In conclusion, the state is still the most impotent actor in international relations. There are several strong points can be listed to get this conclusion. First of all, international organizations govern the globe, and these organizations consist of states. The state influences and powers over international organizations. Following this, globalization changes the international environment and lead to many kinds of non-state actors spring up. To a degree, these non-state actors are gaining status and influence in global economy, politics and climate, but it impossible to replace the position of the state in international relations. Any international affair is not a problem of one state but of the whole world. Taking into account the whole of these reasons, it can be concluded that the state is still the most important actor in international relations.

The Jamestown Massacre :: American America History

The Jamestown Massacre 104 men were sent to form Jamestown in 1607. 4 months after they arrived, 70 had died. Thousands were sent to take their place over the next 3 years, but they also died. Why? * Jamestown was founded on may 14 1607, by a small group led by Christopher Newport who was hired by the London company to transport colonists. * Jamestown was the first permanent English settlement in America. * Many settlers died in the winter of 1609-1610. * Survivors were encouraged to stay by more settlers and supplies which came the following June * In 1612 tobacco farming was started * Native Americans often attacked the village. * Jamestown was burned down in 1676 Could the reason that so many died have been starvation? It seems that the winter of 1609 was so bad that the many of the colonists died of starvation. They were made to eat their own excrement and flesh. They ate Indians and animals from the colony, including horses, dogs and rats, or anything they could find. But this was hard to believe, as the island was full of food. Maybe the cause of death was drought. Scientists have discovered that the worst drought in many years was between 1604 and 1609. They can tell this because of the tree samples that have been taken. No water meant that crops wouldn't grow, and animals would die, as well as humans. The problem with this theory is that down river, there was excess food. The men could have been too weak to gather food. Why? Maybe the colonists died because of disease? The men could have got diseases from the water that they drank. The position of the settlement was not ideal, although it was very good military position. The water that the settlers drank was out of the river, but the water around the island was stagnant, it didn't move. All the sewage from the island was poured straight into the river, this meant that the men were drinking raw sewage. A lot of men died of 'Bloody Flux' and typhoid, these are typical sewage related diseases. The colonists knew about the risks of drinking the water, but they had no choice, they had to drink something. Internal Politics could have played a part in the unexplained deaths at Jamestown. Before Christmas in 1606 there was a dispute over who would lead the expedition to colonise Jamestown.

Organizational Structure Essay

†¢ Describe the organizational structure of your selected organization. Compare and contrast that structure with two different organizational structures. Google seems like a logical choice to use for my selected organization. Google is innovative and braces technology while others are not. Google understands its organizational structure well and that is where the innovation starts. Google embraces the fact that they can use the internet to conduct business and can hire in any country that allows this. How does this model differ from Sears? Sears and Kmart merged and are still having a hard time making the organization viable. Sears used to have mail order catalogues available to their customers and quit using this means a few years back. They lost business because that was their staple and this came as this sort of business was booming. They went backwards in my opinion and hurt sales. While Google diversifies into technological areas Sears does not. The company Amazon has seen the potential of the internet and has made strides selling their product to many world-wide. They embrace technology and prosper because of it. If Sears wants to evolve into the twenty first century, they need to use technology to compete with competitors. There are many tools in the organizational structure and technology is just one used for this paper. I think that Sears is a bureaucratic structure in nature. They have changed their organizational structure a few times probably because the board of directors were not happy with the old one and did not see it as viable. Sears is probably a matrix structure now. They need to diversify to compete and picked a winning organizational structure and stick with it will see them prosper in the futur e. Unless they change, they will not have a chance in the future. Amazon and Google are virtual structures. Some may argue that Amazon is a network structure. â€Å"One of the important issues for business model design is to develop a method for identifying a specific company’s business model structure. The purpose of this research is thus to propose a new systematical method for understanding and identifying business model structure.† (Ming-Hone, Yu-De, & Yea-Huey, 2011, p.232) †¢ Evaluate how organizational functions (such as marketing, finance, human resources, and operations) influence and determine the organizational structure of your selected organization. Marketing in Google is one of the best organizational functions. They have a market that other could only dream of. The Google search engine is used by millions if not billions of potential customers. This is an already established means of marketing. By diversifying into other services, Google can target a multitude of potential customers on their search engine. Finances are cut to a minimum when most of the information and marketing is online. The virtual structure has done well for Google. They can hire from all over the world to expand their operations with ease. Google uses grounded theory that incorporates systematic and rigorous procedures for qualitative data collection and analysis. This lets them use data to see trends and capitalize on the information. Data collection, analysis, and theory are their bread and butter. Google took one million dollars and turned it into four billion dollars with this business model. Social networking is a tool used by Google in determining goals set forth by this organization. Google Ads was a good idea and worked out well. Google AdSense empowers online publishers to earn revenue by displaying relevant ads on a wide variety of online content. This gives everyone the chance to market a product in a cost effective way. The diversity of Google and the data mined from customers has made this company a giant in the industry. Face it Google is everywhere. Finance is minimal in a virtual organization for obvious reasons. They need servers to keep the information that is data mined and programmers to setup programming for the business. Technology can keep the cost down but it is still expensive to keep this sort of business going. It is still cheaper than traditional means. †¢ Explain how organizational design (such as geographic, functional, customer-based, product, service, hybrid, matrix, marketing channels, and departmentalization) helps determine which structure best suits your selected organization’s needs. Organizational design plays a major part in the business model of Google. Geographical location is not a problem for Google. The internet has made the world smaller and cost effective to do business around the world. Functional design is already in place for Google. They have a brand that everyone in the world knows. Google is customer based and that is their product. This works well together with the services aspect. They came out with Google Maps that was a big success. AdSense has taken off. Google Sky is another product. The main product is Google’s search engine. This by itself gives them trends into the minds of millions of people every single day. This also can be used for advertising anything they want to market. Data mining and watching trends of their customers would be a great way to diversify into something that is taking off. Sometimes I think this is too much power for one company. Monopoly laws will have to change world-wide for others to compete. Innovation is the mother of invention and I feel the world will adjust. The visions of Larry Page and Sergey Brin, the founders of Google have surpassed even their expectations. Departmentalization breaks processes up into departments. This is usually by taking a certain function of a company and dividing it into a functional department with specialists. Google does that well. A matrix groups employees by both function and product. This would be an ideal structure if specialists were taken into consideration in my opinion. Working well between those groups is where the problem lies. Google has its share of problems as do most organizations. Google is getting huge and I can see this being a problem in the future. I am sure this will evolve for the better. Fee based products are also in Google’s arsenal. There is a Google store and well as Google Books. The diversification is mind boggling. I have seen the Google Car was a bust. Only time will tell if this was viable.

Class Conflict in Pakistan Society Essay

Conflict theorie Conflict theories are perspectives in social science that emphasize the social, political, or material inequality of a social group, that critique the broad socio-political system, or that otherwise detract from structural functionalism and ideological conservativism. Conflict theories draw attention to power differentials, such as class conflict, and generally contrast historically dominant ideologies. It is therefore a macro level analysis of society. Karl Marx is the father of the social conflict theory, which is a component of the 4 paradigms of sociology. Certain conflict theories set out to highlight the ideological aspects inherent in traditional thought. Whilst many of these perspectives hold parallels, conflict theory does not refer to a unified school of thought, and should not be confused with, for instance, peace and conflict studies, or any other specific theory of social conflic Elite Class Def:- A group or class of persons or a member of such a group or class, enjoying superior intellectual, social, or economic status:- First, The fact is that the term and concept, ‘elite’, is misrepresented and misunderstood in this country. Intriguingly, those who are part of the elite themselves carry out most of the anti-elite commentary. In fact, castigating the elite at popular forums is a way to gain legitimacy that could lead to acquisition of greater power. While there is no doubt about the fact that Pakistan’s elite is irresponsible towards itself and the people, it was more interesting to see the gentleman refer to Asif Ali Zardari and Maulana Fazlur Rehman, Nawaz Shrif as part of the elite. Second, ‘elite’ is not a static concept but is forever evolving. What constituted elite yesterday may not be the same today or even tomorrow. Historically and popularly, the elite referred to the landed-feudal group because this was the dominant group in an agrarian economy like Pakistan’s. Later, as mentioned earlier, other groups were formed. The evolutionary process also meant that newer elite groups emerged almost every decade due to state patronage that replaced the traditional elite and the older ones merged into the newer formations. Third, the elite are not just a group, but also the name of a process that facilitates a constant cycle of change in a society. In case of a powerful, yet easily manipulated state like Pakistan, the process of elite formation is directly linked with the ability of a group to manipulate the state, its power and resources. This means that what may be the middle class or lower middle class of yesterday can be the elite of today. For instance, who could imagine a few decades ago that one day, people belonging to lower middle or middle class backgrounds, like Altaf Hussain, Qaim Ali Shah, Malik Riaz, Humayun Akhtar, Ijazul Haq, or Arsalan Iftikhar will be powerful millionaires and part of the elite. Middle class The middle class is a class of people in the middle of a societal hierarchy. In Weberian socio-economic terms, the middle class is the broad group of people in contemporary society who fall socio-economically between the working class and upper class. The common measures of what constitutes middle class vary significantly among cultures. As Dr Nayab postulates, to answer that question one first has to define what one means by middle class. She starts off by looking at standard economic definitions of what constitutes the middle class and applies a range of these definitions to the data to see how Pakistan fares. She uses 15 formulae, ranging from the definition of the middle class as those with 75 to 125% of the median income, to expenditure from $2 to $20 per person per day, to double the poverty line. Her results differ widely, ranging from a finding that there is no middle class in Pakistan, to the finding that 60% of the population can be defined as middle class. This composite index yields results that seem more intuitive. Dr Nayab found that in 2007/08, 41.9% of the population of Pakistan belonged to the â€Å"lower-lower class† or to be more blunt, the poor. This proportion rose to 55% when only rural areas were considered. Aspirants to â€Å"middle-classism† constituted 23% of the population, while â€Å"climbers† who are likely to get there constituted another 15% or so. The â€Å"hard-core† middle class remained small at 4.3% of the population. But Dr Nayab’s multiple classification of middle class makes more sense sociologically, as it seems more realistic to think of the middle class itself as a series of â€Å"layers.† lower class Working class (or lower class, labouring class, sometimes proletariat) is a term used in thesocial sciences and in ordinary conversation to describe those employed in lower tier jobs (as measured by skill, education and lower incomes), often extending to those in unemployment or otherwise possessing below-average incomes. Working classes are mainly found in industrializedeconomies and in urban areas of non-industrialized economies. Injustic Injustice is, the idea of not giving each person his or her fair due as a matter of right. Commonly Found Social Injustices †¢ A few commonly found social injustices in our society are: – 1. Unequal distribution of resources 2. Restricted access of common people to the quality education 3. Monopoly of rich class in the political system of the country 4. Lack of basic health facilities to poor5. Non availability of necessary commodities to major portion of the population Place of Women in Society/Gender Violence. With the erosion of social values, the place of women in our society has also been lost sight of. It is most regrettable that gender violence is a common norm of our social culture; more so in backward and less educated segments of our society. Marriage System. Owing to lack of education and following outdated traditions, the system of marriage in Pakistan is being run on the primitive terms of ignorance. Place of women in society makes her rather a scape-goat for any matrimonial affair. She does not have any liberty to make decisions for her life partner less to decide about others. Violation of Human Rights. Pakistan’s record of human rights does not make her qualify to stand high in the comity of civilized nations. Due to lack of education, poor social system and backwardness, violation of human rights is a common norm in Pakistan. And the worst affected of this are the women, children and the poor masses. Class Division of Society. Pakistani society is highly polarized and divided into various castes, classes, religious affinities and political affiliation. This makes it highly vulnerable to be exploited by the elements working against Pakistan. Intolerant Society. We are an intolerant society. This intolerance manifests itself in our social, religious and political activities. Our relationships are characterized by unthinking support. There is little sense of accommodation for rivals or competitors or those who belong to another sect, region or ethnic group, political crisis The political crisis in Pakistan threatens to trigger yet another period of instability in the country. The three-way power struggle between the military, the government and the courts once again exposes the weaknesses of the country’s democratic institutions, say German commentators. The political drama playing out in Pakistan this week took another twist Tuesday when the country’s high court ordered the arrest of Pakistani Prime Minister Raja Pervez Ashraf on suspicions of corruption and nepotism. The suspicions have followed Ashraf for years, but the timing of the announcement now threatens to light a match on the country’s smoldering political crisis. Since Sunday self proclaimed revolutionary leader Muhammad Tahir-ul-Qadri has been leading a protest march calling for the ouster of Pakistani President Asif Ali Zadari. Qadri, a moderate clergyman who has denounced corruption among the political class, has seen a meteoric rise to popularity over the last months. On Tuesday, hundreds of thousands of demonstrators joined his protest and packed Islamabad’s streets. The court’s announcement came in the middle of Qadri’s speech on Tuesday and the crowd broke out in cheers at the news. On Wednesday, Qadri once again called for the end of the government. â€Å"If these thieves hadn’t ruled Pakistan, today every child in the country would have a smile on their face,† he shouted to his followers. Meanwhile the country’s normally meddlesome military has been strangely silent in the midst of chaos. That silence has led some observers to believe that the country’s generals are behind Qadri’s campaign. The turmoil comes just weeks before Pakistan’s government was set to complete its five year term, a milestone in a country that normally experiences volatile shifts of power. At the same time violence has been growing with extremists attacking the government and religious minorities.. THE PLANETARY CHALLENGE If an alternative future for Pakistan is not created, the pendulum will continue with collapse always being in the background. Moreover, in the world we now live in, a weakness or pathology in any part of the planetary system threatens us all. Pakistan’s futures are part of the planet’s futures – we all need to transform. Great Game. Pakistan remains a pawn, moved around for the strategic and ideological purposes of the great powers. Whether in proxy wars against the Russians or against 9/11 jihadis or whoever may be next, Pakistan’s capacity to influence its future is low or non-existent. At best, it can only rent out its military, or territory, for others’ battles. In this future (as in the current present), the rental receipts do not lead to even development –they merely enrich those getting the rent, generally the military. The national game becomes not how to transform the great game but how to get a piece of the action, legitimately or illegitimately. Those not part of the money game sing songs of grand conspiracies. These songs take away agency. While Pakistan has a dependency relationship with the rest of the world, citizens have a dependency – child/adult – relationship with the government, expecting it to solve each and every problem, without taking responsibility for their own actions and blaming the government when it fails. At the collective level, Pakistan remains rudderless, evoking the words of the founder, but unable to follow through with action. Economic Injustice A few weeks ago the news was published that the Punjabgovernment had allotted 4,000 yards (or more) for Rs1,000 per person to armygenerals, including Gen Pervez Musharraf. The given argument was that they got cheap land because the area was not developed. The history of this country reveals that undeveloped areas get developed quickly where generals and army officials get land. Are army personnel the only bureaucrats serving this country? What about other people who are working in civil bureaucratic institutions and private organizations? Do they also get so many benefits as do the army personnel?Economic Progress, Stability are key to Pakistan’s future Army interfering in Pakistani politics Many political parties claim that they do not want army to interfere in political issues and that army should be on borders doing its job. Recently there was a long march started by the lawyers and some political parties for the restoration of the deposed Chief justice. the protest became violent when the protesters started beating policemen. Later that night General Ashfaq pervaiz kiyani talked to Prime minister Yousuf raza gilani and asked him to restore the deposed chief justice immediately. After which the prime minister yousuf raza gilani took the decision to restore the deposed cheif justice in front of the people of Pakistan. The decision was welcomed by parties like plmn and pti.All these parties which in past claimed that army should not interfere in politics did not even said a word against General Kiyani pressurizing an elected prime minister instead they welcomed the decision. Source: http://www.defence.pk/forums/national-political-issues/23722-army-interfering-pakistani-politics.html#ixzz2IR33Mi2j

Looking back looking forward essays

Looking back looking forward essays The policies, acts and legislations aimed at inclusion or exclusion of First Nations have had an enormous impact on the development of Fist Nation organizations in Canada. The fact that the process of colonization and nation building did not included consultation with or respect for the culture, tradition, sovereign or organizations of First Nations drove this oppressed group to form political and non-political lobbying organizations. Prior to the arrival of European new comers, First Nations people had organized societies. These societies had law, tradition, culture, leadership and religion. Their concept of sovereignty was intangible, an inherent feeling of reverence of land, the mother from which life came and that that land should be preserved for future generations, as it had been since time immemorial. First Nations believe that they live with the land, not simply on it. The Federal Government and Aboriginal peoples understand the definition of Sovereignty differently, each t aking the understanding from two different directions. However, the most crucial issue in this paper is the treatment and understanding of the policies, acts and legislations that affects the plight of aboriginal peoples of Canada. Through this essay it is hoped an understanding of how the policies and treatment of these people lead to the desire for self-government and self-determination and development of Aboriginal political organizations. Comparison of settlements of government and aboriginal peoples across the country it might be better understood why certain policies, acts and treaties caused certain movements with in aboriginal regions and territories. The stages of growth of both government and aboriginal societies and nations took many turns with events of government attempting to assimilate these people into a European culture. Indian agents were introduced to the aboriginal communities in the early 1800s. Their mandate was to live in a...

Woolfs A Room of Ones Own and Wollstonecrafts A Vindications of the Rights of Woman Essays

Woolfs A Room of Ones Own and Wollstonecrafts A Vindications of the Rights of Woman Essays Woolfs A Room of Ones Own and Wollstonecrafts A Vindications of the Rights of Woman Paper Woolfs A Room of Ones Own and Wollstonecrafts A Vindications of the Rights of Woman Paper Essay Topic: Literature The Heart Of a Woman Mary Wollstonecrafts A Vindication of the Rights of Woman was published in 1792, a period of radical reform in the wake of the French Revolution, and one of the first examples of feminist literature. Virginia Woolfs A Room of Ones Own, written over a century later and published in 1929, appeared in the wake of several feminist movements, the Suffragettes of the previous century and women being given the same voting rights as men just a year before, a result from womens involvement in the First World War. Both texts are in the form of an extended essay, in the written mode, with the purpose to inform and persuade. The audience for both texts is primarily the higher classes, educated people with the money to send their children to private schools, hence the discussion of schooling in both text excerpts. An immediate discrepancy is apparent in both texts; though both address an educated audience, the levels of formality differ. Woolf keeps a lower level of formaily with the reader, employing archaisms such as alas and hyperbole (in phrases such as I have shirked the duty and bowed down by the weight of the subject) for comedic effect, whereas Wollstonecrafts language contains phrases that would not be considered archaisms at the time, such as of a Sunday and babes, and therefore lacking the humourous tenor of Woolfs text, though employing the same style of language. Notably, both texts employ the use of a personal account to exemplify the texts content. Both accounts convey the rules regarding walking on grass, and are somwhat similar in style Wollstonecrafts formality dissipates to produce a passage not unlike Woolfs work, an abundance of the first person pronoun I is found as well as hyperbolic language (tyrant of this domain to refer to a school master and refering to the schoolyard as a prison yard), giving the short passage an almost conversational tone. However, unlike Woolfs work, this lower tenor is reserved for a passage placed outside the main body of text, implying a higher level of formality was expected of a text in Wollstonecrafts time, opposed to Woolfs ability to freely write with a low tenor throughout the essay. Grammatically, an obvious difference between the texts is the use of punctuation in determining sentence length. Wollstonecraft employs almost an excessive amount of punctuation, resulting in long sentences; In the best regulated schools, however, where swarms are not crammed together, many bad habits must be acquired; but, at common schools, the body, heart, and understanding, are equally stunted, for parents are often only in quest of the cheapest school, and the master could not live, if he did not take a much greater number than he could manage himself; nor will the scanty pittance, allowed for each child, permit him to hire ushers sufficient to assist in the discharge of the mechanical part of the business. The use of semi-colons to create verbose complex sentences are in direct contrast to Woolfs frequently shorter compound and complex sentences, despite even employing numerous semi-colons; I need not say that what I am about to describe has no existence; Oxbridge is an invention; so is Fernham; I is merely a convenient term for somebody who has no real being. Woolfs sentences, being shorter, remain more coherent than Wollstonecrafts frequently prolix passages, reflect a change in the standard of accessibility of texts, a 20th Century audience demanding concise information opposed to the 18th Century style of formal and complex language (indeed, the Romantic poetry movement of Wollstonecrafts era called for an end to the pretentious and exclusive styles of writing favoured by authors of the time). Woolf also uses grammar in the lowering of her tenor, using the second person pronoun you to refer to the reader directly, something the Wollstonecraft text declines to do, as well employing the impartial first person one (One can only give ones audience ) for an aloof, comedic effect. Though the use of one may be expected in the archaic, more formal text of Wollstonecraft, it is omitted. Instead, both texts are similar in their frequent use of the first person I. As both texts aim to convey the authors views, this is hardly surprising, though the frequency in which is appears in Woolfs text outstrips Wollstonecrafts usage again implying a change in the expected formality of their respective eras. Woolfs use of non-standard grammar (in opening sentences with a conjunction But however small it was ), dashes ( a subject is highly controversial and any question about sex is that one cannot hope to tell the truth. ), to give a sense of spontaneity, and parenthetical remarks all give A Room of Ones Own an almost conversational tone unsurprising considering it being based on a series of lectures given by Woolf. Again, this difference in language reflects the moving social trends Wollstonecraft would have been unable to give lectures, or even allowed inside a university, and the language in Rights of Woman reflects this; Wollstonecraft makes no use of parenthesis or dashes, and so the text lacks Woolfs spontaneity. A direct example of change in grammar is Wollstonecrafts an habit. An is the older form of the indefinite article (whereas in Woolfs text and the modern day both a and an would be used depending on pronunciation), originating from the German ein, reflecting the change in influence of other languages on English from the 18th Century. In terms of semantics, an interesting similarity is the shared usage of a smenatic field of nature noth works frequently use terms such as animal spirits blossoms of hope and ripened in Vindication, and Woolfs frequent references and analogies, such as comparing of a thought to the sort of fish that a good fisherman puts back in the water and describing the bushes and the bank of the river around her in vivid detail. However, their use differs; Wollstonecraft keeps the references short and aims to compliment the emotional appeals used in a persuasive text, whereas Woolf is highly literary and employs rhetoric in her descriptions, rich in modifiers, personification and latinate language; To the right and left bushes of some sort, goldren and crimson, glowed with the colour, even it seemed burnt with heat, of fire. On the further bank the willows wept in perpetual lamentation, their hair about their shoulders. Woolfs inclusion of the semantic field in her rhetoric again suggests a more relaxed attitude towards language in the 20th Century compared to the 18th considering the groundbreaking natural philosophy and metaphysical aspects of Wollstonecrafts comtemporaries poetry (the Romantics, such as Wordsworth, Keats and Shelley), it is hardly surprising there is a lack of richly decorated language and personification in Rights of Woman; as a persuasive text, it would not have been taken seriously. Lexically, further differences show a change in language. Wollstonecraft frequently makes use of emotional lexis, such as; he physical and moral evils that torment mankind, as well as of the vices and follies that degrade and destroy women This suggests that what influences language has also changed. Wollstonecrafts references to evil and vices and follies suggest a spiritual influence on language, not unsurprising considering the importance of the Bible in the 18th and 19th centuries. The decline of this influence can be seen in Woolfs text, where no mention of moral or spiritual matters are made, instead suggesting it is the ideas, the prejudices of people that are responsible for the hindrences facing women writing fiction. Other differences come in the graphology of the texts, Rights of Woman notably being printed with the long s (? ). The short form came into usage around 1800, and so was the norm by the time A Room of Ones Own was published, and is representative of the attitudes towards ease of reading, confusion with the letter f was common, and again shows English moving away from its Germanic roots, favouring the Antinqua Script as Germany continued with Blackletter styles (still evident today in the German Eszett i ). Ultimately, it is the context of the two texts that determines the differences and language change. As societys attitudes towards both language and feminism relaxed, so did the language, and this is reflected in the change of tenor between the two texts. Further contextual factors include education and womens rights Woolf, though not sent to school, received a literary education from her wealthy parents, and this high level of literacy and relaxed attitudes towards feminism shows in the rich language of A Room of Ones Own. While Wollstonecraft was writing it was still considered unthinkable for a woman to act outside the norm (after Wollstonecrafts death, her husbands recounts of her love affairs caused such a scandal her posthumous reputation was left in tatters), and as such Rights of Women is consistently written in a formal tenor, avoiding language that would be considered innapropiate (such as Woolfs description of a Beadle as a curious-looking object), instead choosing to keep well within societys norms.

World War II - Lieutenant Colonel Otto Skorzeny

World War II - Lieutenant Colonel Otto Skorzeny Otto Skorzeny - Early Life Career: Otto Skorzeny was born June 12, 1908, in Vienna, Austria. Raised in a middle class family, Skorzeny spoke fluent German and French and was educated locally before attending university. While there, he developed skills in fencing. Taking part in numerous bouts, he received a long scar on the left side of his face. This along with his height (64), was one of Skorzenys distinguishing features. Unhappy with the rampant economic depression prevalent in Austria, he joined the Austrian Nazi Party in 1931 and a short time later became a member of the SA (Stormtroopers). Otto Skorzeny - Joining the Military: A civil engineer by trade, Skorzeny came to minor prominence when he saved Austrian President Wilhelm Miklas from being shot during the Anschluss in 1938. This action caught the eye of Austrian SS chief Ernst Kaltenbrunner. With the beginning of World War II in September 1939, Skorzeny attempted to join the Luftwaffe but instead was assigned as an officer-cadet in the Leibstandarte SS Adolf Hitler (Hitlers bodyguard regiment). Serving as a technical officer with the rank of second lieutenant, Skorzeny put his engineering training to use. During the invasion of France the following year, Skorzeny traveled with 1st Waffen SS Divisions artillery. Seeing little action, he later took part in the German campaign in the Balkans. During these operations, he compelled a large Yugoslav force to surrender and was promoted to first lieutenant. In June 1941, Skorzeny, now serving with the 2nd SS Panzer Division Das Reich, took part in Operation Barbarossa. Attacking into the Soviet Union, Skorzeny aided in the fighting as German troops neared Moscow. Assigned to a technical unit, he was tasked with seizing key buildings in the Russian capital after its fall. Otto Skorzeny - Becoming a Commando: As the Soviet defenses held, this mission was ultimately called off. Remaining on the Eastern Front, Skorzeny was wounded by shrapnel from Katyusha rockets in December 1942. Though injured, he refused treatment and continued fighting until the effects of his wounds forced his evacuation. Taken to Vienna to recover, he received the Iron Cross. Given a staff role with the Waffen-SS in Berlin, Skorzeny began extensive reading and research into commando tactics and warfare. Enthusiastic about this alternative approach to warfare he began advocating it within the SS. Based on his work, Skorzeny believed that new, unconventional units should be formed to conduct attacks deep behind enemy lines. In April 1943, his work bore fruit as he was selected by Kaltenbrunner, now the head of the RSHA (SS-Reichssicherheitshauptamt - Reich Main Security Office) to develop a training course for operatives that included paramilitary tactics, sabotage, and spying. Promoted to captain, Skorzeny quickly received command of Sonderverband z.b.V. Friedenthal. A special operations unit, it was redesignated 502nd SS Jger Battalion Mitte that June. Relentlessly training his men, Skorzenys unit conducted their first mission, Operation Francois, that summer. Dropping into Iran, a group from the 502nd was tasked with contacting dissident tribes in the region and encouraging them to attack Allied supply lines. While contact was made, little resulted from the operation. With the collapse of Benito Mussolinis regime in Italy, the dictator was arrested by the Italian government and moved through a series of safe houses. Angered by this Adolf Hitler ordered that Mussolini be rescued. Otto Skorzeny - The Most Dangerous Man in Europe: Meeting with a small group of officers in July 1943, Hitler personally selected Skorzeny to oversee the operation to free Mussolini. Familiar with Italy from a prewar honeymoon trip, he began a series of reconnaissance flights over the country. During this process he was shot down twice. Locating Mussolini at the remote Campo Imperatore Hotel atop Gran Sasso Mountain, Skorzeny, General Kurt Student, and Major Harald Mors began planning a rescue mission. Dubbed Operation Oak, the plan called for the commandoes to land twelve D230 gliders on a small patch of clear land before storming the hotel. Moving forward on September 12, the gliders landed on the mountain top and seized the hotel without firing a shot. Collecting Mussolini, Skorzeny and the deposed leader departed Gran Sasso aboard a small Fieseler Fi 156 Storch. Arriving in Rome, he escorted Mussolini to Vienna. As a reward for the mission, Skorzeny was promoted to major and awarded the Knights Cross of the Iron Cross. Skorzenys daring exploits at Gran Sasso were widely publicized by the Nazi regime and he was soon dubbed the most dangerous man in Europe. Otto Skorzeny - Later Missions: Riding the success of the Gran Sasso mission, Skorzeny was asked to oversee Operation Long Jump which called for operatives to assassinate Franklin Roosevelt, Winston Churchill, and Joseph Stalin at the November 1943 Tehran Conference. Unconvinced that the mission could succeed, Skorzeny had it cancelled due to poor intelligence and the arrest of the lead agents. Moving on, he began planning Operation Knights Leap which was intended to capture Yugoslav leader Josip Tito at his Drvar base. Though he intended to personally lead the mission, he backed out after visiting Zagreb and finding its secrecy compromised. Despite this, the mission still went forward and ended disastrously in May 1944. Two months later, Skorzeny found himself in Berlin following the July 20 Plot to kill Hitler. Racing around the capital, he aided in putting down the rebels and maintaining Nazi control of the government. In October, Hitler summoned Skorzeny and gave him orders to go to Hungary and stop Hungarys Regent, Admiral Miklà ³s Horthy, from negotiating peace with the Soviets. Dubbed Operation Panzerfaust, Skorzeny and his men captured Horthys son and sent him to Germany as a hostage before securing Castle Hill in Budapest. As a result of the operation, Horthy left office and Skorzeny was promoted to lieutenant colonel. Otto Skorzeny - Operation Griffin: Returning to Germany, Skorzeny began planning Operation Griffin. A false-flag mission, it called for his men to dress in American uniforms and penetrate US lines during the opening phases of the Battle of Bulge to cause confusion and disrupt Allied movements. Moving forward with around 25 men, Skorzenys force had only minor success and many of his men were captured. Upon being taken, they spread rumors that Skorzeny was planning a raid on Paris to capture or kill General Dwight D. Eisenhower. Though untrue, these rumors led to Eisenhower being placed under heavy security. With the end of the operation, Skorzeny was transferred east and commanded regular forces as an acting major general. Mounting a tenacious defense of Frankfurt, he received the Oak Leaves to the Knights Cross. With defeat on the horizon, Skorzeny was tasked with creating a Nazi guerrilla organization dubbed the Werewolves. Lacking sufficient manpower to build a fighting force, he instead used the group to create esc ape routes out of Germany for Nazi officials. Otto Skorzeny - Surrender Later Life: Seeing little choice and believing he could be useful, Skorzeny surrendered to US forces on May 16, 1945. Held for two years, he was tried at Dachau for war crime tied to Operation Griffin. These charges were dismissed when a British agent stated that Allied forces had conducted similar missions. Escaping from an internment camp at Darmstadt in 1948, Skorzeny spent the remainder of his life as a military advisor in Egypt and Argentina as well as continued to aid former Nazis through the ODESSA network. Skorzeny died of cancer in Madrid, Spain on July 5, 1975, and his ashes were later interred in Vienna. Selected Sources World War II: Otto SkorzenyJVL: Otto SkorzenyNNDB: Otto Skorzeny

Virtues Essay Example | Topics and Well Written Essays - 250 words

Virtues - Essay Example Even though ‘pleasure’ and ‘happiness’ are sometimes used interchangeably, they are completely different in their meanings. Pleasure is something momentary that is achieved by doing something external, like having a good meal, having fun with friends or playing sports. Happiness on the other hand is internal unbound by the momentary pleasures. A person may have feel temporary pleasures but he can only achieve happiness if he feels internally satisfied and content with his daily life (Paul, 2006). Aristotle was one of the earliest person to define what virtues actually stand for. According to Aristotle, the virtues are actually a balance between two vices which could also be called as the extremes of those virtues. The balance point between the two vices is called the golden mean which may lie in the middle, or near to one of the extremes. There are eleven virtues as defined by Aristotle each of which is supposed to lie between two vices. According to Aristotle, courage is a virtue bound by the two extremes of rashness and cowardice (IEP, 2005) . For example, a person is a coward if he cannot stand up for his own rights or rash if he is too reckless with his effort to stand up against the authority. Courage is the virtue that lies between these two extremes and the person is courageous if he keeps his emotions in check and does not become too reckless in his

Object and Data Modelling Assignment Example | Topics and Well Written Essays - 1750 words

Object and Data Modelling - Assignment Example The participants accessing the system, who can be either the diver or the customer, are both required to register on the system or sign up with their personal information. Personal information comprises of the names, sex, the users year of birth, mobile number, and email addresses of the system end users. The system is divided into a driver and client subsystem that categorically showcase the attributes and features required by the system. The registration details for sign up process are mandatory in order to allow automatic validation of the end user. The end users are expected to input additional information to support the subsequent data required for completing the sub-functions of the system. The sub-functions of the system simply include and extend other higher functions or authority within the system (SHOVAL 2007). For example getting registered on the system extends to being validated by the system. Including other use cases helps to reduce duplication of system functionalities for each user, therefore, describing other detailed parts of the system in the use case makes it easy to understand the hierarchy of actors (system end users) in the car sharing system as well. An activity diagram relatively represents the flow of information within the system showing and illustrating the sequence of activities. The conditions for the information for each activity can also be described within an activity diagram. In the case of the Car sharing system, the activity diagrams that are presented include that of the Registration and Payment process. The activity diagram shows the start and stop process for each particular activity. Designing an activity diagram requires the coordination of execution of sub-functions using a control and data flow model. The activity diagram developed and created in this particular case invokes other activities via a level of hierarchy that executes and resolves particular functions (GEORGE 2007). For

The Prime Minister of Russian Federation Vladimir Putin is great Essay

The Prime Minister of Russian Federation Vladimir Putin is great public speaker. Russia needs him - Essay Example His speeches are interesting, focused, and witty he makes use of a number of metaphors in them. His unique body posture, tone modulations, assertiveness, conviction, openness, boldness and diplomatic strategies make him one of my favorite public speakers. The five elements involved in effective public speaking are, â€Å"who is saying what to whom using what medium with what effects?† (The Definition of Public Speaking). Analyzing Putin’s speeches one can identify that they combine these elements to a large extend. For Jaffe, â€Å"public speaking occurs when one person prepares and delivers a speech for a group that listens, generally without interrupting the speaker’s flow of ideas†( Jaffe, 2009, p. 1). In the case of Vladimir Putin his words are highly valued not only by the Russians but also by the international community and as such he can be regarded as an effective public speaker. Vladimir Putin’s historical speech at the Security Conference in Munich, on February 10, 2007 has captured worldwide attention. Addressing the large number of defense ministers, parliamentarians and other representatives Putin strongly criticized the United States in trying to create a "uni-polar" world. In his short but powerful speech he severely condemns the United States that has â€Å"overstepped its borders in all spheres - economic, political and humanitarian, and has imposed itself on other states† and he warns world nations that the United States’ policy would only result in disasters (Watson, 2007). Vladimir Putin’s speeches demonstrate immense optimism and he firmly believes in the potential power of the nation’s political system. While may criticize that there is no modernization in the nation, the nation was stagnating and that corruption goes unchecked in the nation, Putin has defended himself effectively by citing the concrete deeds undertaken by the government. He

The Developing Manager (Tourism Management) Essay

The Developing Manager (Tourism Management) - Essay Example Travel & Tourism business is known for its potential and peculiarities. This industry is very much dependent on a range of factors like economic, socio-cultural and environmental. The behavioural aspect holds key to the overall character of the organisation. Clouds Tours and Travel is a group of companies having six tour agencies, serving customers in different segments. In this type of business, customer loyalty is very important as the existing customers serve as the brand ambassadors for the company and its services. The role of leadership therefore becomes very crucial in devising strategies for the achievement of developmental goals of the company. Leadership is something which allows an individual or an organization to lead. Leadership qualities are not just an asset for the individual, but it also helps other members of the organisation or the team. If the manager is found to adopt an aggressive and autocratic approach, as in case of the Clouds Tours and Travel, the company is bound to suffer in terms of a congenial working environment. Underlining the key differences in these two components Hodgson (1987) states that ‘Management is about doing things right, whereas leadership is about doing the right things’. Three main styles of management are defined as1; Autocratic: Managers with this style prefer to have their way and they are least bothered about the suggestions of others around. Managers in Clouds Tours and Travel seem to believe in this type of management only, which is resulting in lot disgruntlement amongst the subordinates. Democratic: Managers with such style of management prefer to take the final decision after due consultation with others around. Their main line of action is to create some sort of unanimity in the final decision. It needs to be emphasised here that an effective manager is the one who holds a balanced mix of these three types of qualities. A number of

No need Essay Example | Topics and Well Written Essays - 750 words

No need - Essay Example After taking the introduction to conflict and resolution class, I learnt that there are many theories that one can use to understand the reason of conflict such as the nested theory, which reasonably analyses the reason of conflict. Indeed, I learnt the importance of culture and religion in the field of conflict and resolution as well as how they relate with the idea of peace building. This paper will be about the ideas, theories, and readings that I believe are important to conflict and resolution. Indeed, one can notice that the field of conflict and resolution contains various theories and ideas that are sometimes different yet they all try to answer the same questions such as why countries conflict. They also seek to explain human behavior. Furthermore, to me culture is very important in conflict and resolutions. This is because culture is deeply rooted in one’s past experiences, and as such, we can view it as a derivative of one’s own experiences (Avruch 20). Indee d, any person worldview is determined to a big extent by his/her culture, and therefore, culture is quite important in conflict resolution. In fact, from personal experiences, a person can build his/her new opinions and believes or become more attached to his/her pervious opinion. As a result, when two people have different opinions over an idea and none of them has enough information about the other side background, this will lead to conflict. Ideally, the two will conflict because each will try to convince the other side with his/her opinion and not being aware of the reasons that made the other side reject his/her opinion. One of the theories I learned this semester in the conflict resolution class is the Nested theory that I believe helps to explain the reason why conflict exist. The Nested model of conflict is based on the structural nature of the conflicts. In the nested model, Dugan identified three levels of conflict. These levels include the issue specific level, relational level, structural subsystem level, and structural system level. The levels are interrelated and adopt a pattern where the narrow types or levels of conflict nest within the broader level (Dugan 14). We can view these levels as the spider web where it starts with small circles surrounded by larger circles (Kotev paragraph 1). In the middle of the web, we have the individual surrounded by the community and then the larger circles represent the society (Kotev paragraph 1). In order to understand the reason of conflict, one should first look at the individual and what is around him/her to determine what kind of intuitions and community can affect his/her way of thinking. In addition, one can use the larger circle to see how the society affects the communities and the individuals. According to this theory, in resolving conflicts, we should first critically analyze the conflict and locate it within the category of conflicts where it fits. Having done that, we should then proceed to find the best way to resolve the root causes of the conflict. The reason why I mainly focused on culture, religion, and the nested theory is that I come from a religious country to a western country, which is the United States. I noticed that many American students and citizens do not know a lot about the Arab countries culture and religion. In fact, many think that Qatar, UAE and KSA are one country. For example, many westerns view the Arab women as oppressed women and that they are forced by men

IMC Mix of the reformation (www.reformation.com) Essay

IMC Mix of the reformation (www.reformation.com) - Essay Example Reformation integrated marketing communications strategy has blended a variety of marketing innovation to enhance the promotion of their products to the consumers. Reformation integrated marketing communications strategy has integrated various promotion ideas in their website, thus engineering an eye catching web page. This has a positive influence on how the customers value Reformation products. Integrated marketing communications improved customers’ experience while shopping for commodities online. The integrated marketing communications set up informs and attracts existing and prospective customers into checking out the various product wares Reformation is offering. The purpose of integrated marketing communications is to communicate the right information to the right customers at a specific time (Caywood, PP. 323). Reformation has modified their online adverts into sections that appeal to different customers differently. The sections are divided in the form of gender, accessories and the different type of the clothing wares. Each of the sections is further differentiated to offer the customers with a wide variety of choices to compare and choose. Reformation has integrated social media in their marketing strategy thus forming a network for communication with the customers. Social media enables Reformation to get feedback from the customers about their reactions and opinions about their products. Social media gives consumers the chance to ask questions about any product they want to learn more about from the company. Reformation integrated marketing communications strategy has also incorporated a blog as a means of enhancing communication impact. The blog is mainly for creating an interactive online means to bond with different individuals in matters relating directly or indirectly to their products. The blog communicates on general things that are related to Reformation products. The blog initiates a topic on fashion related trends and other

No need Essay Example | Topics and Well Written Essays - 750 words

No need - Essay Example After taking the introduction to conflict and resolution class, I learnt that there are many theories that one can use to understand the reason of conflict such as the nested theory, which reasonably analyses the reason of conflict. Indeed, I learnt the importance of culture and religion in the field of conflict and resolution as well as how they relate with the idea of peace building. This paper will be about the ideas, theories, and readings that I believe are important to conflict and resolution. Indeed, one can notice that the field of conflict and resolution contains various theories and ideas that are sometimes different yet they all try to answer the same questions such as why countries conflict. They also seek to explain human behavior. Furthermore, to me culture is very important in conflict and resolutions. This is because culture is deeply rooted in one’s past experiences, and as such, we can view it as a derivative of one’s own experiences (Avruch 20). Indee d, any person worldview is determined to a big extent by his/her culture, and therefore, culture is quite important in conflict resolution. In fact, from personal experiences, a person can build his/her new opinions and believes or become more attached to his/her pervious opinion. As a result, when two people have different opinions over an idea and none of them has enough information about the other side background, this will lead to conflict. Ideally, the two will conflict because each will try to convince the other side with his/her opinion and not being aware of the reasons that made the other side reject his/her opinion. One of the theories I learned this semester in the conflict resolution class is the Nested theory that I believe helps to explain the reason why conflict exist. The Nested model of conflict is based on the structural nature of the conflicts. In the nested model, Dugan identified three levels of conflict. These levels include the issue specific level, relational level, structural subsystem level, and structural system level. The levels are interrelated and adopt a pattern where the narrow types or levels of conflict nest within the broader level (Dugan 14). We can view these levels as the spider web where it starts with small circles surrounded by larger circles (Kotev paragraph 1). In the middle of the web, we have the individual surrounded by the community and then the larger circles represent the society (Kotev paragraph 1). In order to understand the reason of conflict, one should first look at the individual and what is around him/her to determine what kind of intuitions and community can affect his/her way of thinking. In addition, one can use the larger circle to see how the society affects the communities and the individuals. According to this theory, in resolving conflicts, we should first critically analyze the conflict and locate it within the category of conflicts where it fits. Having done that, we should then proceed to find the best way to resolve the root causes of the conflict. The reason why I mainly focused on culture, religion, and the nested theory is that I come from a religious country to a western country, which is the United States. I noticed that many American students and citizens do not know a lot about the Arab countries culture and religion. In fact, many think that Qatar, UAE and KSA are one country. For example, many westerns view the Arab women as oppressed women and that they are forced by men

Network analysis Essay Example | Topics and Well Written Essays - 1250 words

Network analysis - Essay Example (c) Relationship based A complex set of relationships between organizations is a basis of networking. These relationships will be strengthened and provide more cohesion within a sector during the course of the network development. Through this, there will be a provision on the basis for mutual support and the opportunity in order to recognize partnerships as well as resource-sharing protocols (Andrew, 2006). (d) Inclusive When they are non-hierarchical, networks will magnify the development of these relationships which are both inclusive and diverse in their membership, thriving when information can flow freely, providing a wide range of opportunities and platforms for both the people and organizations to meet and interact, thus learning and sharing knowledge (Chaudhuri, 2004). Differing characteristics of networks There are basically two types of networks. These are personal networks and information sharing networks which tend to spontaneously develop due to the ongoing necessities of day-to-day work within a sector. Networks can have no specific structure or management, thus being informal. Their coverage can also be irregular and limited by dependence on interpersonal relationships. Also, by virtue of having regular meetings, it is portrayed that information sharing networks can also have a more structured format. Since they are accessible, they are open to a wide membership, meaning a better coverage (Childress, 2000). Networks are proficient ways of creating connections as well as sharing and distributing information. What is required is someone taking up the responsibility for their management. However, we should be aware that relationships stand a chance of stagnating, thus the network ceases to provide ongoing benefits to participants, end result being atrophy. More formality is necessary for dialogue and influencing networks. They involve meetings, discussion and often decision making. These results due to a more conscious desire to proactively address problems, increase the capacity or create a collective voice. Those organizations with shared values will tend to attract, thus becoming more exclusive. Higher levels of trust will need to develop if a collective action is being undertaken. More than one of these purposes can be met by a combination of networks, thus being an efficient use of time and resources, therefore, attracting a broad diversity of organizations (Cisco Systems, Inc., 2003). Network analysis Basically, a combination of softwares and hardware made up of five basic parts is what is termed as a network analyzer. These parts include: Hardware A majority of network analyzers function with ordinary systems of operations (OSs) and network interface cards (NICs), thus are software-based. However, there are some specialized hardware network analyzers offering extra benefits like analyzing hardware faults including voltage problems, Cyclic Redundancy Check (CRC) errors and cable problems among others. Some network analy zers may only support wireless adapters or Ethernet while others give support to several adapters simultaneously, allowing users to sometimes customize their configuration. A hub or a cable tap may be required to connect to the accessible cable (Dyche, 2000). Capture driver The responsibility of this part is the capturing of traffic of the raw

Analysis Of Internet Banking

Analysis Of Internet Banking The definition of Internet banking varies in many ways. Basically, Internet Banking can be understood as the new means to provide information related to banks and their services via an online homepage (Mahmood and Steve, 2009; Ongkasuwan and Tantichattanon, 2002). Daniel (1999), Arunachalam Sivasubramanian (2007) also defines Internet Banking as the delivery of banks information and services to customers via different delivery platforms, such as computer or mobile phone. Via the Internet using PC or mobile phone and web-browser, a banks customers can request information and carry out most banking services (Daniel, 1999; Mols, 1998; Sathye, 1999). Ongkasuwan and Tantichattanon (2002) defined Internet banking service as banking service that allows customers to access and perform financial transactions on their bank accounts from their computers with Internet connection. Some researchers defined Internet Banking based on which services it offers to customers. Internet Banking is delivery channel of banking services which allows both private and corporate customers to use different banking transactions such as new account opening, payment, loan application and approval, cash management, etc. (Pikkarainen, Karjaluoto, and Pahnila, 2004). Internet Banking is also an electronic connection between the bank and the customer with the aim of preparing, managing and controlling financial transactions for both parties (Burr, 1996). Pikkarainen et al (2004) define internet banking as an internet portal, through which customers can use different kinds of banking services ranging from bill payment to making investments. With the click of a mouse, Internet Banking can help banking customers to access to almost any type of banking transaction (De Young, 2001). Other researchers define Internet Banking based on its benefits brings to banks. Pikkarainen et al, (2004) considered Internet Banking as one of the cheapest delivery channels for banking products. Despite high starting-up costs of Internet Banking channel, Internet Banking still can become profitable when achieving a critical mass (Mahmood and Steve, 2009). Additionally, the use of the internet is seen as a new alternative channel for the distribution of financial services which offer competitive advantage (Flavià ¡n et al, 2004; Gan and Clemes, 2006). Because the needs of todays customers are more sophisticated and demanding in the banking industry, branches alone are no longer sufficient (Mahmood and Steve, 2009). Internet Banking has provided an alternative means to acquire banking services more conveniently and become ideal for banks to meet customers expectations. Thanks to Internet Banking, banks can use information and communication technology to provide services and manage customer relationship more quickly and most satisfactorily (Charity-Commission, 2003). Internet Banking has become the main means for banks to market and sell their products and services help banks stay profitable and successful (Amato-McCoy, 2005). This electronic distribution of services offers various benefits which will be discussed in the next section. Additionally, the main characteristic of Internet Banking is that Internet Banking brings the differences between traditional, physical market place and the virtual one (Rayport and Sviokla, 1994). Customers conduct banking transactions using online electronic channel instead of bank branches. Without visiting a brick and- mortar institution, through Internet Banking, a customer may perform banking transactions electronically (Al-Abed, 2003). In conclusion, for the purpose of this research, the researcher defines electronic banking as the new delivery of banking services and products through the use of electronic means such as mobile phones, or computers which connected to Internet in all the time and in all places. Such products and services can include deposit-taking, lending, account management, the provision of financial advice, electronic bill payment, and the provision of other electronic payment products and services such as electronic money. 2.1.2 Internet Banking Advantages and Disadvantages 2.1.2.1 Internet Banking Advantages 2.1.2.1.1 Customers Convenience Customers enjoy the conveniences of internet banking services since Internet Banking makes banking transactions faster, easier and more efficient. Convenience has been identified by a number of studies as an important adoption factor (ACNielsen, 2005; Pew, 2003; Ramsay and Smith, 1999; Thornton and White, 2001). For customers, the benefits are more choice; greater competition and better value for money; more information; better tools to manage and compare information; and faster service (Sergeant, 2000). With the provision of Internet Banking services, customers can possess convenience in terms of 24/7 access (Pew, 2003). Traditionally, visiting a physical branch is the only way for customers to do banking transactions which require security and privacy. Without Internet Banking, bank transactions are only implemented within office hours. On the other hand, banks which offer Internet Banking are open for business every time and every place with Internet connection. Therefore, Internet Banking users are able to save time and transportation expenses, waiting time as well. When accessing the Internet connection, via phones or computers, customers can do banking transactions without any efforts. Internet Banking enables users to have mobility since transactions can be performed in any time and at any place. Customers are increasingly mobile and demand for flexible services, as a result, they prefer quick delivery of products and services. Additionally, Internet Banking also provides paper free, complete and up-to-date transactions (Wright and Ralston, 2002). Internet Banking users are easy to know all details of their current and past financial data and banking transactions. Any inquiry or transaction is processed online without any reference to the physical branch at any time. Instead of filling out application form and sign many papers, or use ID card for security, consumers just log in their account and type account password, they get the accurate and updated financial data. Real-time account balances and information are available. For example, customers always update the information about interest rates and money-spending options. Compared with traditional over-the-counter banking, Internet Banking quality is not influenced by personal contact between customers and banks (Lu Nancy Zheng, 2010). Banking transactions with the provision of Internet Banking can be automated. When banks do not offer Internet Banking, any banking transactions need the involvement of bank employees. Although human communication plays an important role in marketing, this can be considered as a double-edged sword. The quality of services depends on attitudes of bank employee. Moreover, Internet Banking benefits banks for minimizing the likelihood of committing errors by bank tellers (Jayawardhena and Foley, 2000). To some extent, not offering face-to-face contact can be seen as one of the advantages of Internet Banking. 2.1.2.1.2 Increased Profits Firstly, Internet Banking helps improved profits by lowering operation costs. Expanding geographically by opening new branches requires high starting-up cost and maintenance costs. With the help of Internet Banking, banking transactions do not require a physical presence. As a result, Internet Banking enhances reduction of overhead costs of physical channels, which require expensive buildings and a staff presence. Additionally, all banking transaction of Internet Banking is largely automatic which enables banks to reduce the workload of branch staff. Also, Internet Banking helps avoid errors related to data entry and personal communication mistakes. Indeed, banks not only save costs but also easier expand the traditional customer bases. Internet Banking replaces some of traditional bank functions to reduce significant overheads related to bank branches, as a result, Internet Banking is considered as one of the cheapest delivery channels for banking services (Arunachalam and Sivasubra manian, 2007). Moreover, Internet Banking helps banks in cutting cost, improve market share, maintain various E-business services, extend marketing and communication channel, search for new innovation services, and improve cross-selling opportunities (Ongkasuwan and Tantichattanon, 2002). Secondly, another reason why Internet Banking improved economic returns for banks is that Internet Banking allows banks to diversify their value creation activities. While doing transaction banking online, users easily approach with many other cross-selling banking services with details. Selling an additional product or service to an existing customer is called cross-selling. The profits can be gained not only based on current offered services but also other cross-selling activities (Arunachalam and Sivasubramanian, 2007). According to Mahmood and Steve (2009), the higher than average income and education levels are more attracted by Internet Banking is high profit customers. Based on detailed data about customers financial profiles and purchasing behavior, banks which possess detailed understanding of customers create customized advertising, customized products for bank users. By this way, not only current services banks offer but also other services can be sold. Internet Banking pr ovides faster delivery of banking services to a wider range of customers (Oghenerukevbe, 2008). Not only did the number of its online customer grow very quickly, but the new customer base was also very profitable. 2.1.2.1.3 Competitive Advantage The use of Internet Banking can gain competitive advantage to deal with globalization and fiercer competition (Flavià ¡n, Torres, Guinalà ­u, 2004). Firstly, Internet Banking enables banks to achieve competitive advantage since having a large online and physical branch network. Operation cost per Internet Banking transaction is much lower than for other service delivery channels (Shah et al., 2007). Jayawardhena and Foley (2000) reported that the transaction cost for non-cash payment at a branch relative to the internet can be 11 times more than online transaction. By lower operation cost, Internet Banking enables a bank to survive the economic pressures and down-turns. Secondly, Internet Banking helps banks to gain competitive advantage since it is seen as one of those innovative ways to meet customers expectations (Mahmood and Steve, 2009). In this customer-centered business, customers are more demanding for products or services with high-quality, sold at less cost and delivered quickly. Thanks to its characteristics, Internet Banking is one of the best options. Internet Banking helps banking users can access any transactions in all time and everywhere with the lowest costs. Thirdly, Internet Banking is considered as a key in both keeping customers loyal and accessing new markets. Apart from expansion by selling products or services for new customers, maintain existing ones is equally important, especially in current difficult economic situation. There is more and more pressure on banks to diversify their products to create value. Otherwise, banks are likely to drag behind competitors and new entrants in financial sectors lose important current customer segment. For example, Woolwich Bank in the UK, compared with traditional banking customers, Internet Banking customers hold more number of financial products on average (Mahmood and Steve, 2009). 2.1.2.1.4 Enhanced Image Internet Banking helps to enhance the image of the organization since banks is seen as innovative organization offering innovative products. This image also helps banks more effective at e-marketing. Internet Banking enables customers to access internet bank all the time and in all places which means that there is no boundary of spaces and time brings more opportunities to extend their relationship with the customers Robinson (2000). More effective marketing and communication at lower costs will not only improve market image but also prepare banks to have better and quicker response to market evolution (Jayawardhena and Foley, 2000). Offering extra service delivery channels means wider choice and convenience for customers, which itself is an improvement in customer service. Internet Banking can be made available 24 hours a day throughout the year, and a widespread availability of the Internet, even on mobile phones, means that customers can conduct many of their financial tasks virtu ally anywhere and anytime. 2.1.2.2 Internet Banking Disadvantages 2.1.2.2.1 High costs Although Internet Banking saves infrastructure costs for banks as above mention reasons, banks introducing Internet Banking just made little savings (Young, 2007). The reason is that any savings are offset by above average wages and benefits per worker. Internet Banking needs a more skilled labor force to run the more sophisticated delivery system. Moreover, costs related extra security measures need taken into consideration. 2.1.2.2.2 The negative effects on banks and customers relationship The traditional channels of offering banking services strongly focus on personal relationships. It is essential to maintain the human touch in customer services (Avkiran, 1999). Customers might be satisfied with the greeting, politeness, neatness of bank employees, ability to express concern for customers needs, apologize for customers complaints. The way of staff members serving customers are likely to influence customer satisfaction directly. Internet Banking completely changes this aspect of customer and bank relationship since it is fully automated. A traditional bank provides the opportunity to develop a personal relationship with that bank. At a local bank branch, employee can make a conservation to ask their customers demand or help them to solve their problems, consult their financial decisions. It is increasingly personal contact with customers. The banker also will get to know the customer and his unique needs. Meanwhile, Internet Banking just performs common transactions without any face-to-face contacts (Cho et al. 2007). According to Broderick and Vachirapornuk (2003:333), customers do not have interaction with employees in person. 2.1.3 Internet Banking Barriers 2.1.3.1 Accessibility to the Internet Wireless communications enables Internet Banking become more and more accessible. Although the growth of the Internet has been very fast, there is still a large population who do not own computers or mobile phones connect to the Internet. For example, different from developed countries, Internet connectivity is still a problem in some rural areas and several developing countries. Lack of computer literacy is one of the reasons Internet Banking is less developed (Walczuch et al., 2000). 2.1.3.2 Consumer Behavior As above mentioned, convenience is not only a key determinant of consumer satisfaction (Yang et al., 2003) but also one of the dominating factors in transaction channel preferences (Ramsay and Smith, 1999). In the field of Internet Banking, this is one of the most cited beneficial features because it offers more leisure-time when doing banking transaction (Devlin, 1995; Daniel, 1999; Liao and Cheung, 2002). Despite the awareness of Internet Bankings benefit, users are still reluctant to use Internet Banking. It is very common in developing countries to physically transfer money. The minority of customers are willing to use Internet Banking, whereas a large number of consumers of financial services are still uncomfortable to conduct their financial management online. The reason is that the use of new technology depends on the technology acceptance of customers and the consumer habits in each country. 2.1.3.3 Security Issues Security challenges banks to deal with customer fears in perform financial transactions using website as a channel (Aladwani, 2001; Sathye, 1999; Gerrard and Cunningham, 2003). In the first quarter of 2005, 80% of global online attacks towards the financial services sector (IDC, 2005). Customers tend to lack confidence in technology-based services delivery systems (Walker et al., 2002). For example, they are unsure that the transaction was completed or the transaction is delayed or not. Also, they are afraid that slow response time after completing leads to a delay of service delivery. This can result in transaction risk (Westland, 2002). This concerns mainly because of the quality of online services systems. Reputation of the bank also significantly affects customer adoption of new technology-based service delivery (Aladwani, 2001). Interestingly, other researchers found that consumer is very much confident about their bank but they have less confidence in technology (Howcroft et al., 2002). Consumers express their concern that online banking is not likely to keep their information of transaction secure and private (Belanger et al., 2002; Salisbury et al., 2001). Therefore, it is essential for Internet Banking banks provider higher degree of security that enables customers to trust internet banking at all times and places (Daniel, 1999, Black et al, 2001; Polatoglu and Ekin, 2001; Suganthi et al, 2001; Gerrard and Cunningham, 2003). 2.2 Understanding of Customer Satisfaction Both business practitioners and academic researchers pay more and more attention to customer satisfaction (Bolton and Drew, 1991; Christian Bettina, 1999). Jamal and Naser (2003) emphasized the importance of customer satisfaction for marketers and researchers as well when stating that it is an important theoretical and practical issue. Thus, from the past on, customer satisfaction is defined by different studies in different ways which brings a diversity of definitions for customer satisfaction. Firstly, customer satisfaction can be basically defined by using its determinants. Many researcher used expectation and disconfirmation (Kang, Nobuyuki and Herbert, 2004), or expectation and performance (Johnson, Anderson and Fornell, 2001), or quality and disconfirmation (McQuitty, Finn and Wiley, 2000), or expectation and quality (Giese and Cote, 2002) as customer satisfactions determinants to define customer satisfaction. Meanwhile, Prabhakar (2005) found customer satisfactions factors include the price factors, product or services quality, customers expectations. Secondly, customer satisfaction can be defined based on two different conceptualizations, namely Transaction-specific satisfaction and Cumulative-specific satisfaction (Boulding, 1993). Transaction-specific satisfaction is a customers evaluation, based on both experience and reactions, towards a particular service encounter (Cronin and Taylor, 1992; Boshoff and Gray, 2004). Cumulative-specific satisfaction is defined as customers overall evaluation based on total purchase and consumption experience (Johnson, Anderson and Fornell, 1995). While transaction-specific satisfaction provides specific transactional information about specific purchase occasion (Anderson, 1994b), cumulative-specific satisfaction refers to customers experience with past, current, and future performances. Thirdly, customer satisfaction is the gap while comparison between pre-purchased expectation and post purchase (Barsky, 1992; Oh and Parks, 1997; McQuitty, Finn and Wiley, 2000). This conceptualization is called the expectancy disconfirmation theory which developed by Oliver (1980). According to this theory, customers experience satisfaction when product or service is better than expected. Otherwise, if the performance is worse than their expectations, negative disconfirmation or dissatisfaction occurs. Customer satisfaction is a highly personal assessment which consists of not only cognitive element but also emotional element. Customers buy products or services because the benefits products or services offer. Hanan, Mack and Karp, Peter (1989) stated that customers receives significant add-value is satisfied customers. Therefore, customers always expect products possess benefits they need. Apart from other above mention definitions, more definitions of customer satisfaction are presented in following Figure 2.1. Figure 2.1 Customer Satisfaction Definition No. Author Definition 1 Olshavsky Miller (1972) The consequence of the confirmation or positive disconfirmation of expectations, which means that the perceived performance is equal to or better than the expected outcome 2 Churchill and Surprenant (1982) An outcome of purchase and use resulting from the buyers comparison of the rewards and costs of the purchase in relation to the anticipated consequences 3 Woodruff et al. (1983) An emotional feeling in response to confirmation/disconfirmation 4 Peter Olson (1996) The degree to which a consumers pre-purchase expectations are fulfilled or surpassed by a product 5 Oliver (1997) Satisfaction is the consumers fulfillment response. It is a judgment that a product or service feature, or the product or service itself, provided (or is providing a pleasurable level of consumption-related fulfillment, including levels of under or over fulfillment 6 Andreassen Lindestad (1998) The accumulated experience of a customers purchase and consumption experiences Definition of customer satisfaction and debates relate to this definition is widely discussed. On the other hand, in this study, customer satisfaction can be simply understood that customer satisfaction is the customer pleasure when products or services meet customers demand. 2.3 The relationship between Customer Satisfaction and its antecedents Due to the importance of customer satisfaction, a variety of research has been done to determine the factors influencing customer satisfaction (Churchill and Surprenant, 1982; Oliver, 1980; Barsky, 1995; Zeithaml and Bitner, 2003). According to Oliver (1980), there are three factors influencing Customer Satisfaction: Service Quality (1), Price (2), Privacy and Security (3). Figure 2.1 Factors influencing Customer Satisfaction 2.3.1 The relationship between Service Quality and Customer Satisfaction Concepts of Service Quality The most important component affecting customer satisfaction is Service Quality (Shelly Gandhi et al; Cronin and Taylor, 1992; Oliver, 1993; Spreng and Machoy, 1996). Similarly with customer satisfaction, many academic researchers paid attention to service quality since it is a means of creating competitive advantages and customer loyalty (Dawn et al., 1995). Generally, service quality measures whether services meet customers needs and expectations or not (Lewis and Booms, 1983). Cronin and Taylor (1994) defined service quality as a long-run overall evaluation of products or services whereas Bitner, Booms and Mohr (1994) defined service quality as the overall impression of the organization and its services. Similar to customer satisfaction definition, according to Parasuraman et al. (1985), service quality can be defined as the consumers comparison between pre-purchase service expectation and actual service performance. Since Parasuraman et al. (1985) proposed their conceptual model of perceived service quality, more and more attention has been paid to services quality. On the other hand, the research conducted by Parasuraman et al. (1985) is mostly recognized. Table 2.2 Dimensions of Service Quality Author Dimensions of Service Quality Gronroos 1982 Technical quality Functional quality Corporate image Zeithamls (2002) Efficiency Reliability Fulfillment Privacy Responsiveness Compensation Contact Jun and Cai (2001) Reliability Responsiveness Competence Courtesy Credibility Access Communication Understanding Collaboration Continuous improvement Yang et al. (2004) Reliability Attentiveness Ease of use Access Credibility Garvin (1988) Besterfield (2003) Performance Features Conformance Reliability Durability Service Response Aesthetics Reputation After researching different types of services, such as long-distance telecommunication companies, credit card companies, motor repair shops and banking industry, Parasuraman et al. (1985) stated that there are ten determinants of Service Quality as follows: Reliability: The ability to perform services to customers right the first time and provide reliable and accurate services as promised. Tangibles: Physical evidence of the services (neat appearance of employees, modern equipment and facility). Security: Providing services without any risk or danger. Access: Easy to approach with services and contact with employees for request. Communication: Understanding and listening ability to customers, knowing what customers want to help. Courtesy: Respect customer, being polite and friendly to customers, express the concern related to customers problems. Credibility: Building and achieve honest and trustworthiness towards customers. Understanding: Knowing the customer what is customers needs. Competence: Possession of the required skills and knowledge to perform the service. 10. Responsiveness: The willingness or readiness of employees when interact with customers requests. However, later in 1988, these above mentioned ten dimensions were cut down to fives by Parasuraman et al. (1985): Tangibility: the appearance and availability of physical equipment, appearance of personnel. Reliability: the ability to perform the service promptly with high quality in the dependable and accurate way. Responsiveness: the readiness to help customers. Assurance: includes four elements, such as Competence, courtesy, credibility and security. The ability to communicate with customers in the knowledgeable and understandable way to persuade customers and convey trust and confidence to them. Empathy: includes access, communication, and understanding the customer. The ability to express the concern with customers, pay attention to their needs and problems in a caring and individualized way. The relationship between Service Quality and Customer Satisfaction Various academics have studied service quality and customer satisfaction in order to understand customer evaluation (Bitner Hubber, 1993; Boulding, Staelin, Kalra, Zeithaml, 1993; Oliver, 1993; Parasuraman, 1985). In many study researching on customer evaluation, quality and satisfaction are used interchangeably since they both presents the comparison of customer expectiation and actual service performance (Lowis and Boom, 1983; Parasuraman, 1985). On the other hand, there is still difference between two concepts. Customer satisfaction is more specific, short-term evaluation while service quality is more general and long-term evaluations (Dabholkar, 1993 and Gotlieb, Grewal and Brown, 1994). In contrast, according to Wilson et al. (2008), customer satisfaction is more permanent than service quality since it generally is a broader term, some dimensions of customer satisfaction are specifically focused on by service quality. As defined above, customer satisfaction has two definitions as transaction-specific and cumulative-specific customer satisfaction (Boulding, 1993). Regardless of whether customer satisfaction has been defined by transaction-specific or cumulative-specific definitions, service quality is one of the most important antecedents of customer satisfaction (Oliver, 1993; Anderson Sullivan, 1993; Fornell et al., 1996; Spreng Macky, 1996). The higher service quality is, the higher satisfaction is (Parasuraman et al., 1985). From the past on, service quality and customer satisfaction is highly related which proved by many studies with practical examples. For instance, Brady et al., (2001) used SERVQUAL in examine the relationship between customer satisfaction and service quality in fast-food restaurants in America and Latin America. SERVQUAL model includes ten aspects: responsiveness, courtesy, communication, reliability, security, competence, access, understanding the customers, credibility and tangibles. Additionally, LISREL was used to conduct the test the same positive relationship in a health care service in Ruyter et al. (1997). Based on the research conducted by Yang et al. (2004) related to E-Service, the study will focus on five Service Quality Dimensions as follows: Reliability: Accuracy and prompt of transaction performance. Attentiveness: Availability to serve customer, willingness to help customer, pay individualized attention and personal contact to customers. Ease of use: Easy to remember URL address, well-structured web-design, easy-to-follow, update information, concise, simple and understandable contents, terms and conditions. Access: Accessibility of different transaction services, availability of communication channels such as chat rooms or emails, details contact of service personnel. Credibility: The reputation of service providers. Based on the above discussions, the hypothesis (H1) is formulated. H1: Service quality has a significant relationship with customers satisfaction in Internet Banking. 2.3.2 The relationship between Price and Customer Satisfaction Concept of Price Price plays an important role in the survival of the company since it decided the competitiveness and revenue of a company. According to Price Theory, price reflects interaction between supply and demand in the market. In other words, price is determined by what a customer is willing to pay and what a seller is willing to accept. With this agreement, both customers and sellers get mutual benefits because customers take advantage of the product usage while sellers get their economic returns. Similarly with Price Theory, Stanton (1985) defined price as the amount of money or goods needed to acquire some combination of another goods and its companying services. These findings are also consistent with other research findings. For example, Kotler (2002) defined price as the total amount customer needs to exchange in order to obtain a benefit of the products or services price is the amount of money charged for a product or service. In order to achieve marketing objectives, The Marketing Mix is essential for firms and includes four P (Product, Price, Promotion, Place) creating general and specific marketing strategies for the whole company (Kotler, 2002). Price is one of the four P in The Marketing Mix which developed by Philip Kotler. The relationship between Price and Customer Satisfaction There is a clear link between customer satisfaction and price perceptions (Kyriazopoulos, 2007). Numerous studies discussed the relationship between price and customer satisfaction. For example, this relationship is proved through the study conducted in German car dea